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Please take our Customer Service Survey!

*Name:
*Company Name:
*Order Number:
*Phone Number:
*Email Address:
*Sign Address:
*Sign Address City:
*Sign Address State:
*Sign Address Postal Code:

What one sign company have you used most often in the past twelve months?
Was this your first Federal Heath Sign Co. purchase?
Please rate Federal Heath Sign Co. on each of the features listed below:
The quality of our product met your expectation:
Federal Heath Sign Co. kept you informed on the status of your order:
We understood your requirements and the product delivered addressed your needs:
The Federal Heath Sign Co. team demonstrated indepth knowledge of our products:
We responded to your requests in a timely manner:
We met your requested delivery date:
The price of our product was consistent with the value recieved:
Our team handled your order with speed and efficiency from your initial contact until completion of the project:
Federal Heath Sign Co. was flexible and easy to do business with:
Federal Heath Sign Co. was able to provide all of the products/services to meet your needs:
What is your overall assessment of Federal Heath Signs Co's handling of your business:

Have you had experience with another sign company in the past year?

Please think about Federal Heath Sign Co. in comparison to other sign companies.  Compared to these other companies is Federal Heath Sign Co. better, the same or worse than others on the following:
Overall Value for the money:
Customer Service:
Final product quality:
Responsiveness of salesperson:
Speed & efficiency of entire process:
Ability to provide all the products and services to meet your needs:
Ability to perform on national/international basis:

Prior to this recent contact with Federal Heath Sign Co., had you or your company ever used Federal Heath Sign Co. in the past?  

If your answer was yes to the previous question, please indicate approximately how long ago and the name of the sales person.
How long ago:
Name of salesperson:
If you have used other sign companies in the past, which feature of Federal Heath Sign Co. was the most important in choosing us:

Approximately what percentage of your sign business was placed with Federal Heath Sign Co. in the past 12 months:
If you have experienced any problems with your order, please indicate what the problems were, and how they were resolved:
Problem Resolution:
How can we improve? And additional comments:


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